Bangalore, February 12, 2002 -- Hewlett-Packard India P. Ltd., today announced that Net ProActive Services, an IT Infrastructure management company, has installed HP's OpenView, as the integrated enterprise management foundation for its customers’ burgeoning infrastructures.

Net ProActive Services is India’s leading IT infrastructure company that focuses on building network infrastructures for customers across the globe. International Management and Resource Center (IMaRC), located at Bangalore, is the first full-service managed service provider (MSP) in India to provide round-the-clock, remote monitoring & management across networks, systems and security.

Net ProActive Services IMaRC is constantly challenged on a daily basis in striking a balance between deploying people, technology and processes in order to provide high levels of managed services to its customers. In order to help optimize the people-technology-process combination, IMaRC’s Managed Internet Services is facilitated with HP's OpenView Web Transaction Observer that tracks the availability, performance & consistency of Internet services, which will serve its customers better.

“Our challenge was to remotely manage a plethora of infrastructure, websites, application and services for our clients who have heterogeneous hardware, operating systems and applications,” said Mr. Umesh Malhotra, CEO, Net ProActive Services India. “We chose OpenView for its open platform standard’s to cater to our customers’ varied infrastructures.”

In addition, HP’s OpenView operations (formerly VantagePoint Operations) played a key role in managing the network systems and applications. The Infrastructure Management Services (IMS) provides a major boost in assuring organizations their core IT infrastructure is available and performing reliably round-the-clock. Delivered remotely, these services cover fault, performance, security, configuration management, and onsite services.

“Our infrastructure is the cornerstone of our business, so every IT resource needs to be cohesively managed in order to deliver 24 x 7 x 365 availability and support,” said Mr. Umesh Malhotra, CEO, Net ProActive Services India. “Open View enables us to fulfill this requirement, creating an extremely stable and secure technology environment for all of our business operations.”

As part of this relationship, Net ProActive Services staff delivers consulting and implementation services on the HP OpenView platform.

“For growing companies like Net ProActive Services that put a premium on quality, service is a strategic necessity,” added Mr. Amit Chatterjee, Country Business Manager, SSO, Hewlett-Packard India P. Ltd. “The successful deployment of OpenView demonstrates that HP has the ideal solution for such companies, especially in markets such as Internet Infrastructure services, where speed and reliability are of the essence.”

HP’s Operations in India

In India, Hewlett-Packard India P.Ltd. is a wholly owned subsidiary of Hewlett-Packard Company having sales and support offices in six metros (Delhi, Bangalore, Hyderabad, Chennai, Mumbai and Calcutta), and a PC and Server Manufacturing Facility in Bangalore. HP India has 316 employees and had sales revenue of Rs.1539 crores in the year 2000-2001. HP India was awarded the CII-Exim Award for Business Excellence for the year 1997. Hewlett-Packard India Software Operation (HP ISO), a wholly-owned subsidiary of HP was established in 1989 in Bangalore. HP ISO is a 100% export oriented development laboratory, which provides leading edge software solutions for HP and its global customers and employs about 1000 professionals.

About HP

Hewlett-Packard Company -- a leading global provider of computing and imaging solutions and services -- is focused on making technology and its benefits accessible to all. HP had total revenue of $45.2 billion in its 2001 fiscal year. Information about HP and its products can be found on the World Wide Web at http://www.hp.com.