Net ProActive Services, an Internet infrastructure management company, has installed Hewlett Packard’s OpenView as the integrated enterprise management foundation for its customers’ burgeoning infrastructures.

Net ProActive Services focuses on building network infrastructures for customers worldwide. Its International Management and Resource Center (IMaRC), located at Bangalore, is the first full-service managed service provider in India to provide round-the-clock, remote monitoring and management across networks, systems and security.

Net ProActive Services IMaRC is constantly challenged on a daily basis to strike a balance between deploying people, technology and processes in order to provide high levels of managed services to its customers.

To help optimise the people-technology-process combination, IMaRC’s Managed Internet Services’ HP OpenView Web Transaction Observer tracks the availability, performance and consistency of Internet services, which will serve its customers better.

“Our challenge was to remotely manage a plethora of infrastructure, Web sites, application and services for our clients who have heterogeneous hardware, operating systems and applications,” said Umesh Malhotra, CEO, Net ProActive Services India.

“We chose OpenView for its open platform standards to cater to our customers’ varied infrastructures.”

In addition, HP’s OpenView operations (formerly VantagePoint Operations) played a key role in managing the network systems and applications. The Infrastructure Management Services provides a major boost in assuring organisations their core IT infrastructure is available and performing reliably round-the-clock. Delivered remotely, these services cover fault, performance, security, configuration management, and onsite services.