With businesses increasingly depending on IT and IT infrastructure becoming more and more complex, maintaining the business required service levels is a big challenge for the IS team. Challenge in terms of retaining and training the required skills, keeping pace with the latest technology and putting the right processes in place.

Remote Network Management from a specialist ensures that businesses get the required service levels and organization can focus on its core business.

Net ProActive Services Remote Network Management – Ensuring consistent availability

Net ProActive Services uses FCAPS framework to deliver Remote Network Management Service from its state of the art International Management and Resource Center (IMaRC) to its customers across the globe. FCAPS ensures all the necessary deliverables for RNMS like Fault Management, Configuration Management, Accounting, Performance Management and Security Management are covered and a full suite of service is offered to the customer.

Net ProActive Services recognizes that proving Remote Network Management to ensure high uptime requires a combination of people, process and technology.

People: Industries best multi technologies cross platform expert with highest level of accreditations.

Process: Designed and automated using ITIL guidelines for both service support and service delivery

Technology: Best of breed tools like HPOV suite, Remedy, Cisco works, Optivity etc. tightly integrated with each other.

The IMaRC is capable of both console and process level integration that provides you with instant event notification via e-mail, SMS and pager around the globe

EnvisionIT: An online reporting portal, delivers network performance reports,  call summary reports and SLA compliance reports.

Net ProActive Services is in a unique position to offer complete network management functionality with a truly scalable, secure and cost effective delivery mechanism.

Network Management Deliverables–Optimized delivery

We deliver carefully designed, efficiently executed and customized services that assist our customers in uninterrupted operations even during change processes.

Benefits In a Nutshell - Increased Efficiency at your end

24x7x365 Monitoring and Management The network is monitored and managed round the clock at IMaRC ensuring constant availability and high security.

Monthly Recommendations and Reports detailed reports and analysis on your network performance in addition to professional recommendations on how to increase security and availability.

Business Focus Customers can now focus on their business strategic initiatives and objectives and leave the day-to-day tasks of IT infrastructure management to us.