Why Remote Server Management – the core of your IT Infrastructure
Serves are the core of any organization's IT infrastructure. Server management
involves management of Servers for availability, performance, response, capacity
and utilization.
Meeting business required service levels for servers is still a challenge for
the IS team. Challenge in terms of retaining and training the required skills,
keeping pace with the latest technology and putting the right processes in
place.
Remote Server Management from a specialist ensures that businesses get the
required service levels and organizations need not worry about server
availability and performance and can focus on their core business.
Remote Server Management by Net ProActive Services - Servicing the center-hold
of the organization
Net ProActive Services, a premier Managed Service Provider, manages customers’
servers from its state of the art International Management and Resource Center (IMaRC).
We offer top-of-the-line Server Management for Windows (NT & 2000), Sun
Solaris, HP-UX and Linux.
Net ProActive Services recognizes that proving Remote Server Management for
availability and performance requires a combination of people, process and
technology.
People: Industries best multi technologies cross platform expert with
highest level of accreditations.
Process: Designed and automated using ITIL guidelines for both service
support and service delivery
Technology: Best of breed tools like HPOV suite, Remedy, Cisco works,
Optivity etc. tightly integrated with each other.
The IMaRC is capable of both console and process level integration
that provides you with instant event notification via e-mail, SMS and pager
around the globe
EnvisionIT: An online reporting portal, delivers server and call
summary reports
Server Management Deliverables – Choose your delivery option
Net ProActive Services lets you choose your service from two options: Basic service
and advanced service.
|
Server Management (SNMP Based) |
- Server Availability Monitoring
- Application Availability Monitoring
- Server Performance Monitoring
- Page file utilization
- CPU utilization
- Memory utilization
- Disk space utilization
- Vulnerability and Patch Notification Service
- On-line Reports
|
|
Server Management (Agent Based) |
- Server Availability Monitoring
- Application Availability Monitoring
- Application service status
- Error Log
- Port Monitoring
- Server Performance Monitoring
- Page file utilization
- CPU utilization
- Memory utilization
- Disk space utilization
- NT Event Log monitoring – System and Application Logs
- Windows 2000 DNS log file monitoring
- Windows 2000 ADS event log monitoring
- Automatic actions like service restart on service failure, deletion
of temp files.
- Vulnerability and Patch Notification Service
- On-line Reports
|
|
Server and application Management (Agent + SPI Based) |
- Server Management (Agent Based)
+
- Exchange Services Availability
- Exchange Top N Mailboxes
- Message Statistics
- Volume
- Queue Length
- Delivery Time
- Disk space
- Exchange Top Sender/Recipients
Note: Deliverables for a sample application (Exchange in this case) |
Benefits In a Nutshell - Expert Monitoring of your Server
Cost-effective service delivery – server management with Net ProActive Services
is a cost-effective procedure that is both secure and comprehensive.
Expert management – the experts handling your server are certified
ITIL consultants who are the best in the business, keeping themselves updated
with the latest innovations.
24x7x365 monitoring – Net ProActive Services provides round the clock server
management that ensures smooth functioning of your systems.
Instant client notification – the client is kept informed of each
and every incident in the management of his server through detailed call
reports. There is an automated notification system to handle this.
